FAQ

Quick answers about Birthday Pupâ„¢ and how we support customers.

What is Birthday Pupâ„¢?

A photo-ready dog bandana designed by Astra Forge with a clean, celebratory look for birthdays and "gotcha days".

What size is it?

The first batch is in hand, and final sizing/availability details will be confirmed on the retailer product page once the listing is live. If you have questions before ordering, email us and we’ll help you choose.

How do I wash it?

Follow the care instructions provided on the retailer listing or packaging. In general, gentle washing and low-heat drying help printed fabrics last longer.

Where do you ship?

Once the product is listed through a retailer or marketplace, shipping destinations, delivery times, and costs are determined by that retailer when you check out.

What is your return policy?

Returns are handled by the retailer at the point of purchase. If something feels off (quality, damage, or a missing item), email us and we’ll support you through resolution.

How do I get support?

Email contact@astra-forge.org with your question. If you purchased through a retailer, include your order number if available.